Question 1

Get the downloadable version of SlickPOS for desktop

Accepted Answer

If you don't want to use SlickPOS on a browser. You can download the installable version of SlickPOS here. You can block the browser so that employees don't use it for other purposes.

Download SlickPOS desktop here - Windows 64, Windows 32, and Mac OSX.

Click on one of the above links based on your system specification to download the SlickPOS Desktop App.

Extract the Downloaded File.

Open the Extracted file.

Double click on SlickPOS.exe to open the Desktop App of SlickPOS.

Note:

If you are currently using an older version of the Desktop App, you can delete the older version and start using the latest version of the Desktop App.

Question 2

How to get analytics app on mobile (only Android)

Accepted Answer

To get analytics app on your android phone. Go to chrome browser and type the url "analytics.slickpos.com". A popup would appear at the bottom.

If the popup doesn't appear, once you login into the app. Select "Add to Home screen" from the menu.

A new app will appear in your phone now. You can login into your account and access the app.

Question 3

Add, Edit & Delete products

Accepted Answer

Add new products, edit or delete old products in shop.

Click on products in the menu And select Add Products.

Enter all the products and save.

3. To delete product * Select products to be deleted * Click on Actions

Question 4

Customize your POS with preferences

Accepted Answer

Require few customization to enhance usage of SlickPOS? Customized to your requirements by changing the preferences.

Click on Setup to view preferences.

Click on preferences to customize selling, printing and permission preferences.

Selling Preferences.

Printing Preferences.

Permission Preferences.

Question 5

How to enable and use Waiter/Captain App for table orders

Accepted Answer

Contact SlickPOS team and ask us to enable Waiter app for your account. Please remember Waiter app requires upgrading your SlickPOS subscription.

Waiter app needs a central desktop application. Download and extract SlickPOS desktop from Get the downloadable version of SlickPOS for desktop.
Open SlickPOS application (from the downloaded and extracted files) and go to Setup -> Registers -> (Choose your Register). i) Make sure table numbers are populated. ii) Copy and paste the IP address of your system to the "Server IP Address For Waiter App" field as shown in the screenshot below.

If you see multiple IP addresses in "Available networks", make sure you use the IP address of the network in which both the SlickPOS Desktop system and Waiter mobile app will be connected.

In SlickPOS make sure the below preferences are set for the waiter service to be enabled.

Verify the SlickPOS Waiter Service is running from the Sell Page.

Create a Waiter use

Question 6

Create Ingredients (Raw material)

Accepted Answer

What is the most important factor that causes loss in the food industry? "Pilferage". Make sure your raw material consumption is monitored to avoid it.

Go to the inventory app in the app store.

Click on manage items to manage the raw materials.

You can create and manage your recipe's here.

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